Shipping policy

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{{ shop_name }} ships across Qatar, including Doha and the surrounding areas.

Processing Time

Personalized and custom items are made to order, so processing usually takes a bit longer than off-the-shelf products. Standard orders are typically processed within 1-3 business days; bulk or corporate orders can take longer depending on quantity and customization. We'll let you know if your order needs extra production time.

Delivery Time

Once shipped, delivery within Doha usually takes 1-2 business days, and 2-4 business days for the rest of Qatar. These are estimates, not guarantees - delays can happen due to courier schedules, weather, or public holidays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size, unless otherwise agreed for a bulk or corporate order.

Order Tracking

Once your order ships, we'll send tracking information where available so you can follow your delivery.

Delivery Issues

If your order hasn't arrived within the expected window, contact us at {{ email }} with your order number and we'll look into it with the courier.